To ensure the best possible experience for all parties, each customer acknowledges and accepts these terms and conditions upon submission of registration and/or payment for our services.
Content of Boxes
You agree NOT TO PACK any firearms, hazardous or illegal materials as defined by any federal, state, provincial, or local government in the United States. Liquid items or other items that may impose a risk to the customer’s own or others’ belongings may not be stored. In addition cash, jewelry, and collectibles may not be packed or stored. In the case that such stated items are packed within a customer’s belongings, all liability is assumed by the customer. The customer accepts full responsibility and liability for any damages or losses that result from the customer’s failure to adhere to these service restrictions and agrees to indemnify Wildcat Summer Storage for any related damages or liability. Wildcat Summer Storage reserves the right to refuse storage of any item its representatives deem illegal, hazardous, and/or may damage equipment or other items stored. Wildcat Summer Storage reserves the right to refuse storage of any item for any reason. Wildcat Summer Storage reserves the right to open and inspect any package remitted to it for storage as Wildcat Summer Storage or any of its agents or representatives deem necessary.
Packing Expectations
Wildcat Summer Storage requires you take sole responsibility to pack your breakable items properly. Specific items of concern include: picture frames/glass, and mirrors. We suggest you purchase additional packing supplies or wrap with clothing to ensure the safety of your belongings.
Payment
At pickup of the customer’s items, an invoice will be calculated based on desired items to be stored and will be given to the student for review. It is expected that the student provide 1/2-full payment at the time of pickup via cash, credit or debit card. If 1/2 is paid, the remaining balance will be due when customer’s belongings are delivered in August.
In the event that the credit card is later declined, Wildcat Summer Storage will contact the customer to rectify the issue. If payment isn’t made Wildcat Summer Storage reserves the right to retain said customer’s items until full payment is received. The customer understands and acknowledges that delayed payments may cause the delay of delivery as well as assessment of further fees due to rescheduling.
Balances that are unable to be collected and are not paid within the storage period may result in the holding of the customer’s items as collateral. In the case of delinquent payment, the customer’s items may be sold, donated, or otherwise disposed if the customer fails pay the balance due. The customer also acknowledges that his or her failure to be present on the scheduled delivery day and his or her subsequent failure to communicate with Wildcat Summer Storage concerning an alternate delivery arrangement constitutes abandonment of his or her stored possessions. Wildcat Summer Storage will attempt to contact the customer a minimum of four times to collect the outstanding storage fees and make arrangements to return the storage to the customer. If the customer fails to respond to Wildcat Summer Storage after four attempts and more than two weeks has passed after the customers scheduled or approximate delivery date, then Wildcat Summer Storage reserves the right to dispose of the customer’s storage as it sees fit.
Wildcat Summer Storage will not store card numbers, expiration dates or card verification numbers.
Storage
Full service storage will include pickup, storage, and delivery of the customer’s belongings to a destination within a 5 mile radius of the campus at which the items are picked up. The items will be stored at a locked climate controlled facility selected at the sole discretion of Wildcat Summer Storage.
A climate controlled storage facility is defined as a storage facility that maintains a safe temperature for the storage of your possessions and that the facility is effectively ventilated. This does not necessarily mean the storage facility is air-conditioned or heated.
The maximum storage period included in pricing for each item is four months. Should this time be exceeded, an additional charge will be applied in the amount of the current price for said item at that period of time for an additional one month storage period. Wildcat Summer Storage reserves the right to assume ownership of any abandoned items two weeks after the last delivery date of the customer’s service year in the case of summer storage.
Delivery
The customer agrees and acknowledges that a failure to be present at the time of delivery makes them subject to a $25 missed appointment fee.
Delivery of items must be within a 5 mile radius of the campus at which the items were picked up. For deliveries outside this radius, customers will pay $2 per mile beyond the 5 mile window.
The customer agrees to be present at the specified delivery location during the selected time and date in order to receive his or her items. Items may be left in any location that is permitted by the customer either verbally or through written correspondence. Once the items are delivered to the location permitted by the customer Wildcat Summer Storage will no longer assume liability for the well-being of the items.
Insurance and Refunds for Lost or Damaged Items
Declared Value Coverage for Storage
Wildcat Summer Storage automatically protects each box against loss or damage due to Wildcat Summer Storage’s negligence up to a value of $100. The customer agrees that the value of each package is no greater than $100 and that Wildcat Summer Storage’s liability is limited to $100 per box.
Declared Value Coverage Description
The basic coverage provides coverage for damage or loss as a result of Wildcat Summer Storage’s negligence. The declared value does not cover:
- Cash
- Coins, jewelry, and collectibles
- Items of intangible or indefinable value
- Extremely fragile items (Glass, mirrors, etc.).
- Damage to electronic equipment if not packed in its original manufacturer supplied packaging container, and electronics will not be covered if there is no evidence of physical damage or breakage to its packaging container
- Inadequately packed items
- Concealed and/or internal damage
- Unpackaged items, including furniture that is not wrapped or protected
- Minor damage caused by normal handling (including, but not limited to scratches, nicks, and cuts)
- Damage to outer storage containers (e.g. plastic totes, suitcases, trunks, etc.)
- Damage due to natural disasters, acts of terror, acts of warfare, or acts of God
- Damage due to atmospheric conditions (heat or cold sensitive items)
- Loss or damages occurring while the items are not in the possession of Wildcat Summer Storage
- Loss or damages caused by forces outside Wildcat Summer Storage’s control
- Pest/mouse damage as a result of the customer packing food or items with food particles/odor
- Ikea or other particle board furniture/items
Damaged packages or items must have clear indications of physical damage to the exterior. Wildcat Summer Storage will not be held liable for internal damage that is concealed within its outer packaging.
Wildcat Summer Storage’s maximum liability for loss, damage, expense, or cost incurred are expressly limited by the terms listed within this agreement and are limited only to the limited storage period during which the customers possessions are in the custody of Wildcat Summer Storage
The customer acknowledges that they are liable for any damage their storage contents may inflict on the property of others.
Affiliation
Wildcat Summer Storage is a privately owned company and is in no way affiliated with or endorsed by The University of New Hampshire.
Contact Information
To contact Wildcat Summer Storage with any questions regarding our policies and terms and conditions, please email us at [email protected]